We use external couriers to deliver our handmade beds and furniture throughout mainland UK and further afield. Our delivery prices vary, depending on your location, the size of the product to be shipped and the level of service you require
We use couriers to deliver our furniture as it enables us to dedicate our time to making your furniture. We ask for your understanding in the rare event that a delivery does not go to plan although we will always do our best to track deliveries and make sure everything goes smoothly and your item arrives when expected. I usually call you when your furniture is collected by the courier from our workshop and is in transit so you know you need to make plans for your new furnitures arrival.
We may need to charge a little more for shipping bespoke items such as four poster beds due to their size and value. Shipping your four poster bed efficiently with a specialist man and van courier one to one service is more costly. We have serveral different courier options to choose from, we try and find you a service to suit your needs and your pocket.
As a guide, if you can be flexible when someone is home to take delivery or you can reply on a neighbour to help if you are not home or maybe you have a suitable safe place which is undercover and nice and dry where your furniture can be left for a few hours while you return home, the shipping cost is would be less than a timed, specified day delivery, as one to one bespoke deliveries cost substantially more.
Another factor affecting the cost of shipping is distance, for example customers living North of Edinburgh and some Scottish regions, Scottish Isles , the courier costs would be more due to the distance involved.
Please call Stephanie to obtain a shipping quote before ordering.
We do ship abroad upon request, so please phone us for an accurate shipping quote.
As an example, the cost of shipping a rustic plank bed is £65.00 to most UK postcodes by palletline. If you opt for this service, your bed would be very well packaged and would arrive on a very large lorry, roughly the size of a dustbin lorry by palletline. It may be worth considering though whether you have access for a delivery of this size and let us know if you need a delivery on a smaller vehicle. We do not usually recommend the palletline service for four poster beds due to their size and value, we prefer to use the man and van service costing from around £80.00 upwards for a flexible day delivery with a 5 day window for collection from ourselves although you will be notified when your handmade furniture will arrive, usually within two days after collection from us.
We always notify you when your furniture is collected from us with details of when to expect it to arrive.
If you opt for the palletline service which us usually more cost effective for delivering some beds, so long as the product will fit on a pallet safely, you would be responsible for receiving your delivery and unpacking your pallet thus carrying your furniture inside yourself.
For an extra £15.00, palletline offer an unpacking service, they will help you unpack the pallet and will take the pallet away although you would be responsible for carrying the bed inside yourself.
If this delivery option is not suitable for you, we could provide a quote for a more bespoke man and van service. We can offer a more one to one delivery service, with help carrying furniture inside in smaller vehicles although this bespoke delivery service is more costly, please enquire for details.
If you are not home to receive your delivery, we may need to charge you a re-delivery charge or any extra costs incurred if we have to attempt another delivery or your item is returned to us.
Our furniture workshop is based in Wirksworth near Matlock in Derbyshire. You are also very welcome to collect you new bed or arrange your own courier collection so long as your furniture is paid for in advance.