Shipping policy

UK Mainland Delivery

Our handcrafted four poster beds, solid wood beds, and bedroom furniture are delivered throughout mainland UK. Delivery to outer regions — including the Scottish Highlands and Outer Hebrides — is available by special request and bespoke quote.

Delivery Costs

As a guide, our standard mainland UK shipping rates are:

  • Beds & large furniture — £85.00
  • Bedside cabinets — £45.00
  • Stools — £12.00

For outer regions or international delivery, please call us for an accurate quote before ordering.

How Your Order Arrives

Your bed will arrive by large van, packed in manageable sections for home self-assembly. Every piece is extremely well wrapped to ensure it reaches you in immaculate condition. Please check the outer packaging for any obvious signs of damage on arrival. Your delivery driver will be happy to carry your furniture inside.

We use a specialist furniture courier for beds and larger items, and a separate courier for smaller pieces such as stools and bedside cabinets.

Delivery Communication

Once your bed is made, I'll contact you personally to arrange a convenient delivery date. You'll also receive confirmation once your order has been collected by the courier, along with tracking details by text or email.

We ask for your understanding in the rare event that a delivery doesn't go entirely to plan — we will always do our best to ensure everything runs smoothly.

If You're Not Home

If you are unavailable to receive your delivery, a re-delivery charge may apply to cover any additional costs incurred.

Returns Policy

Free return and re-delivery applies to damaged items only. We do not accept returns or exchanges.

Collection

You are welcome to collect your order from our workshop in Wirksworth, near Matlock, Derbyshire (DE4 4FY), or arrange your own courier collection, provided payment has been made in full in advance.

Bespoke & International Shipping

Please call Stephanie for a bespoke shipping quote before ordering: +44 1629 822392

We do ship abroad upon request — please phone us for an accurate international quote.